It was about 6:04 a.m. on a cold Thanksgiving morning. It was dark with a hint of dawn. This was 2003, maybe 2004.
I was half awake.
I got out of my car and started walking slowly towards the front entry doors to Big Lots, keys in hand to open it. I was wearing my Big Lots jacket.
A lady got out of her car and started yelling at me.
“You are late. Your supposed to be open at 6 a.m. today. I have been here a half hour waiting for you. I want my blah-blah,” she yelled.
For the life of me I cannot remember what the special that she wanted actually was. I only remember that it was actually Black Friday morning’s special. Big Lots opened at 8 a.m. on Thanksgiving and 6 a.m. on Black Friday. We had Doorbusters for both days. She wanted Friday’s Doorbuster.
Those of you who know me can remember that I am not a morning person. I wasn’t a morning person then and I’m still not a morning person now. I was only four minutes late for work. For me I was doing good.
I tried to explain to her that that was actually tomorrow’s special, that we opened at 8 a.m. Thanksgiving and that her item would not be available until Friday at 6 a.m. She did not believe me. She yelled more.
A rational person would have called the police. I asked if she would wait a minute. I went into the store and grabbed an ad paper and a clock. The Big Lots clocks were free to the first 100 customers through the door Thanksgiving morning.
A came back outside and explained again to the customer that that particular sale started tomorrow and that we didn’t open until 8 a.m. on Thanksgiving. I had the ad paper in my hand and I showed all of this to her. I handed her the ad paper and a clock.
“You are definitely the first person here on Thanksgiving morning. Here is your clock.” I told her.
I don’t know if it’s just because people like free stuff, but we chatted a bit and by the time she left she was laughing.
And that was what Thanksgiving at Big Lots was like…
Happy Thanksgiving to all of you, especially those who slave away in retail…
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